Connection Error occurs when connect the printer with a computer

1. “ERROR: Printer SN Error”: The printer connecting to has a different Serial Number the UP Studio has. Restart your printer, and the printer will sync with the software.

2. “ERROR: Failed to obtain an active state”: This problem is normally caused by the CPU of the printer. It is recommended to send the CPU back to the factory. Please contact Tiertime support team for the CPU replacement.